We gladly accept returns within 14 days from receipt of merchandise. All refunds will be for the paid price less shipping charges, unless the return is due to a mistake on our part. Your refund will be processed when the item(s) being returned have been received. In order for you to receive full credit, the items(s) must be unused, undamaged, in their original packing and returned within 14 days of receipt. There are exceptions to this policy; notably books and Cds and DVDs with broken seals.
In order to return an item, you firstly need to complete a 'Returns Request' form. You can access this from the top horizontal toolbar on our website 'Customer Support' on the next page please select 'Returns. You will then need to click the link in the last paragrah that will either rediect you to the form required or firstly ask you to login to your account.
Please do not return anything without filling out this form and then waiting for a response to your request, which should be with you within 24 hours, inshallah.
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This product is not working at all. I am not satisfied with this product. It is not working at all. I mean its sound there is NO any sound when I press any button. OK, THERE were NO BATTERIES. I put the batteries, but there is a technical problem that cannot connect two sides of battery from both sides? One side is missing, it is empty, there is nothing to be touched to the battery. Consequently, NO sound. What can I do? I am going to return it, if they are not going to work.