I ordered 2 halima dolls to Norway..both of them is not working. I have changed batteries too...what to do?
By Saira Mushtaq on
29.11.2019
Asalaamu Alaikum,
Please confirm you carried out the following 2 actions, inshallah:
Did you add 3 x AA batteries?
Did you hold down the button on the dolls right hand for 3 seconds?
Further instructions on how to operate the doll can be found on the side of the box, inshallah.
In regards to the voice recording press and hold the nose to listen and then speak into the back of the doll when prompted. To hear the recording, just use one short press of the nose.
Jazakallah
Wasalaam
By
Customer Services on
01.12.2019
Aslm can we record voice
How many
Do you delivery in reunion and mauritius
Can we personnalisés
For exemple name
By Mushiirah on
28.06.2018
Asalaam,
Yes there is an option to record your own voice on the doll, but it will only playback when you press the nose
By
Customer Services on
28.06.2018
Does the Halima doll translate the 4 x Kalimas, 6 x Ayats / Surahs, 4 x Duas and 6 x Islamic Phrases into English once recite in Arabic?
By Zahra on
23.02.2018
No, there are translations of phrases etc, but not long surahs and Kalimas you have mentioned.
By
Customer Services on
23.02.2018
The sale price for the doll is listed as $28.61. However when I ad this item into the cart and go to check out it is charging me regal price of $40.
I was hoping purchase two of these dolls at sale price. Can you offer some help?
By naz on
21.05.2018
Asalaamu Alaikum, there seems to be an issue with the currency symbol. The actual price is $40 or UK GBP 28.61
By
Customer Services on
21.05.2018
can u plz let me know when a boy edition of halima is out. thank u
By sana on
20.07.2016
I would like to ask if we purchase 2 dolls today when will it get delivered by ...we preferably need them by Friday
Please let me know
Kind regards
Omar
By Omar Mukhtar on
19.05.2020
Inshallah Friday!
By
Customer Services on
20.05.2020
Salam
Would you consider wholesale on this
By Yasmeen akhtar on
18.08.2016
Asalaamu Alaikum,
Right now we only have very limited quantity. In sha Allah within approximately 3 months time we should have our entire stock in our warehouse
By
Customer Services on
19.08.2016
Assalamu Alykum,
What is your wholesale order policy? Do i have to talk to the publishers?
By mehvish on
17.03.2017
Asalaamu Alaikum,
In sha Allah we are expecting stock in May.
Jazakallah.
By
Customer Services on
20.03.2017
Assalamualaikum
I recieved the Halima Doll today. But it doesn't work. I have inserted new batteries
The battery Compartment has no screw which suggest is this a refund product.
I very disappointed as I was really looking forward to gifting this to my niece. As I don't want to risk going backward and forward. Please can a refund be issued and send me an sAE to have the item refunded at your coat.
By fahima on
14.05.2019
Asalaamu Alaikum,
Please confirm you carried out the following 2 actions, inshallah:
Did you add 3 x AA batteries?
Did you hold down the button on the dolls right hand for 3 seconds?
Further instructions on how to operate the doll can be found on the side of the box, inshallah.
In regards to the voice recording press and hold the nose to listen and then speak into the back of the doll when prompted. To hear the recording, just use one short press of the nose.
Please note none of the covers have a screw as it is not really required.
Jazakallah
Wasalaam
By
Customer Services on
15.05.2019
Can this item be shipped to india ? And what is the cost of shipment if applicable.
By Abul Muzzaffer Khader on
10.08.2019
We can send the doll by registered post and the cost would possibly be £18, courier cost could be upto £40
By
Customer Services on
12.08.2019
Will you have a boy edition like the Halima Doll? I also wanted to know when you will be stocking more of the Halima Doll?
I need 4 for my nieces and would love to get boy versions of this doll for my nephews.
By T Ahad on
06.11.2016
Salaam,
Unfortunately, we do not a boy version planned. We expect more stock of the in the New Year
By
Customer Services on
07.11.2016
ANY OF THE SPEAKING DOLLS?
By lubna on
05.05.2017
Inshallah by the end of this month
By
Customer Services on
08.05.2017
will it be in stock soon?
By nadia on
04.11.2016
Asalaam, inshallah Feb 2017
By
Customer Services on
04.11.2016
Salaam I purchased a halima doll but recieved it damaged wanted to know I'm happy to keep it as it is how much refund could you give me back jazakallah
By Abdul on
03.06.2017
By
Customer Services on
04.06.2017
Salaam I purchased a halima doll but recieved it damaged wanted to know I'm happy to keep it as it is how much refund could you give me back jazakallah
By Abdul on
03.06.2017
Asalaam, when did you purchase? What is your order no.? Jazakallah
By
Customer Services on
04.06.2017
which age group is it eligible for? do you think it will be too hard to operate on for 3 year old?
By ibtesam on
02.07.2016
Should be fine
By
Customer Services on
04.07.2016
Is there a boy doll? A pink girl is ok for little girls.
By Mrs S. Islam on
02.07.2016
Asalaam, just launched this, inshallah a boy doll in the future