ebay Style Feedback Rating System

What do people really think of our service?
Click here to view live feedback comments
Look to the bottom right hand column on all
our pagesto view our currentscore

example of the graphic

For your order is not just a business transaction, it is a charge of trust, a charge we do not take lightly. Why Trust us With your Order?

When it comes to shopping online, whom do you trust? The big guys, certainly: etc. But what about small retailers you've never dealt with before? How do you know whether you're dealing with a reputable Web merchant or a fly-by-night operator? And even if you're certain a site is legitimate, how can you be sure it's reliable? If you have never dealt with, we are sure these are the questions you are asking. This is why we have implemented the new Feedback Rating system. Of course we can point to the following factors:

  • We are part of a company that has been established for over 40 years.
  • Our company premises span 4 floors and a dedicated warehouse.
  • We import containers of Islamic goods from accross the world
  • We have despatched over 40,000 orders and over 120,000 Islamic items, mashallah.
  • .....the list goes on.

But at the end of the day these are just words to most people who are visiting our site from 100 or 1000 miles away. Therefore to reassure any new prospective customer that their trust is not misplaced by ordering with us, we are asking our existing customers to share their shopping experience with others. In order to facilitate this we have developed the feedback Rating system. It is based on the simple ebay system so it should be familiar to many Internet users.

The main points of the system are:

  • It allows registered users to share comments regarding their shopping experience
  • Every comment is displayed, not just the ones we want you to see
  • This gives you a true and honest picture of our services.
  • Comments are submitted in real-time

Hopefully, this will demonstrate to our all our visitors that:

  • We are a bonefide established company
  • Customer service is our top priority
  • We take feedback from our customers very seriously
  • It is safe to shop with

We are proud to display our feedback scores. How many other websites do you know who do the same? This is not just an exercise in showing off how good our service is, it is a serious tool in helping to maintain and improve our services to our customers.

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