We are unfortunately unable to accept any returns of Books,
Cassettes, Videos, DVD's & Software, due to the nature
of the products. These items maybe replaced only with the
exact same item in the instance of a manufacturing fault where
the manufacturer, prior to return, authorizes a replacement of
Upon completing the returns form you will then be sent a
Returns Authorization No. by e-mail. Do Not return any item
without this number.
Only items purchased within the last 90 days appear in the
If the form is not visible below, please
Please note we are unable
to carry out exchanges. After a refund you will need
to place a fresh order for the alternative goods required.
However, if the reason for exchange is due to a mistake
on our part we will exchange.